Customer Portal
Your Brand. Your Customers. Your Growth.
Turn one-time service calls into lifelong customer relationships. FieldVio's Customer Portal gives your business a branded online presence where customers book, pay, track, and review — driving repeat revenue on autopilot.
Portal Features
Everything Your Customers Need
A professional, self-service experience that keeps customers coming back — and telling their friends.
Branded Booking Page
Custom URL with your logo, colors, and services. Customers self-schedule directly from your website or Google Business listing — no phone tag required.
Online Invoice & Payment
Customers view and pay invoices online in seconds. Accept credit cards and e-transfers with automated payment reminders that eliminate awkward follow-up calls.
Job Tracking & ETAs
Real-time technician location, live ETA updates, and automatic job status notifications. Your customers always know exactly when help is arriving.
Review Collection
Automated review requests after every completed job. Direct links to Google Reviews make it effortless for happy customers to boost your online reputation.
Service History Portal
Customers access their complete service history, past invoices, equipment records, and upcoming appointments — all in one place, anytime they need it.
Automated Follow-Ups
Smart reminders for annual maintenance, warranty expirations, and seasonal services that drive repeat bookings without you lifting a finger.
Marketing Engine
Built-In Marketing That Works While You Sleep
Your Customer Portal is not just a booking page — it's a full marketing engine. From SEO to reviews to referrals, every interaction is designed to bring customers back and attract new ones.
Branded Portal URL
yourcompany.fieldvio.com gives you a professional online presence that ranks in local search results and builds instant credibility.
Google Review Automation
Automatically request reviews after every job with direct links to your Google Business listing. More reviews mean higher local rankings.
Email & SMS Campaigns
Send seasonal promotions, maintenance reminders, and service updates to your customer base with built-in campaign tools.
Customer Segmentation
Group customers by service type, location, spend level, or last visit date to send targeted offers that actually convert.
Referral Tracking
Track where your best customers come from. Monitor referral sources, measure campaign ROI, and double down on what works.
Social Proof Widgets
Embed live review scores, customer counts, and trust badges on your portal and website to convert more visitors into bookings.
By the Numbers
Real Results, Real Impact
35%
Average increase in repeat business with the Customer Portal
4.8★
Average Google rating with automated review collection
60%
Of customers book online when given a self-service option
Get Started
Up and Running in Three Steps
No developer needed. No complicated setup. Just a portal that starts working for your business from day one.
Set Up Your Portal
Upload your logo, choose your brand colors, configure your services, and set your availability. Your branded portal is live in under 15 minutes.
Share With Customers
Add your portal link to your website, Google Business listing, email signatures, and invoices. Every touchpoint becomes a booking opportunity.
Grow Automatically
Reviews roll in, customers rebook on their own, and referrals multiply. Your portal works around the clock so you can focus on the work that matters.
Get Started Today
Give Your Customers the VIP Experience
A branded portal that books, bills, and builds loyalty for you. Register for early access and see why trade businesses are switching to FieldVio.