Call Center & AI Answering

Never miss a call. Never lose a job.

VIO, FieldVio's built-in AI receptionist, answers every inbound call in your company name — 24 hours a day, 7 days a week. It captures the customer's name, location, and service need, books the job on the spot, and dispatches the nearest available technician. All while you sleep, eat dinner, or focus on the job in front of you.

Key Benefits

Why Teams Choose Call Center & AI Answering

  • 24/7 AI call answering in your brand voice — books jobs and dispatches techs without human intervention

  • Full call tracking with recordings, transcriptions, and searchable call logs in your dashboard

  • Two-way SMS lets your team text customers from the business number for confirmations and updates

  • Voicemail transcription converts every voicemail to text and attaches it to the customer record

  • Missed-call text-back automatically sends an SMS within seconds when a call goes unanswered

By the Numbers

Real Results, Real Impact

100%

Call answer rate, day and night

67%

Of service calls come after hours

$500

Average revenue saved per captured call

Deep Dive

How It Works

VIO, FieldVio's built-in AI receptionist, answers every inbound call in your company name — 24 hours a day, 7 days a week. It captures the customer's name, location, and service need, books the job on the spot, and dispatches the nearest available technician. All while you sleep, eat dinner, or focus on the job in front of you.

Beyond AI answering, FieldVio includes full call tracking with recordings and transcriptions, two-way SMS so your team can text customers from the business number, voicemail-to-text transcription, and automatic missed-call text-back that reaches out the moment you can't pick up. Every lead gets a response within seconds, not hours.

Get Started Today

Ready to See It In Action?

Ditch the spreadsheets and disconnected apps. Register for early access and get full platform access — free for early adopters.