APPLIANCE REPAIR SOFTWARE
Appliance Repair CRM That Gets It Done in One Trip
Diagnose faster, order the right parts the first time, and manage warranty claims without drowning in manufacturer paperwork.
The Problem
Challenges Appliance Repair Teams Face Every Day
Sound familiar? These are the problems that keep appliance repair business owners up at night.
Technicians arrive without knowing the appliance model, wasting the first visit on diagnostics alone
Ordering parts requires calling suppliers, checking stock, and hoping the right part shows up
Warranty claims involve manual forms and follow-up calls that eat hours of office time each week
Customers expect same-day or next-day service, but scheduling is still done on a whiteboard
The Solution
How FIELDVIO Helps
Purpose-built tools that solve the real problems appliance repair teams deal with daily.
Pre-Visit Diagnostics Intake
Collect appliance brand, model number, and symptom details at booking time so techs arrive prepared with the right parts and tools.
Integrated Parts Lookup
Search parts catalogs by model number, check local supplier availability, and order from the job screen without switching apps.
Warranty Claim Automation
Auto-fill manufacturer warranty forms with job data, submit claims digitally, and track reimbursement status in one dashboard.
Same-Day Scheduling Engine
Dynamically slot urgent repairs into open windows, notify customers of arrival times, and re-optimize routes as new calls come in.
By the Numbers
Real Results for Appliance Repair
62%
First-visit fix rate improvement
4 hrs
Saved weekly on warranty claim paperwork
18%
Revenue increase from same-day service capacity
Platform Features
Everything You Need to Run Your Appliance Repair Business
From AI-powered dispatch to invoicing and analytics, FieldVio covers every step of your workflow.
24/7 Dispatch & Scheduling
AI-powered dispatch that assigns the right tech automatically. Drag-and-drop scheduling, real-time GPS tracking, and automated customer notifications.
Invoicing & Payments
One-tap invoice generation, accept cards on-site or online, automated follow-ups, and QuickBooks sync to keep your books clean.
Customer Management CRM
Complete customer profiles with service history, property details, equipment records, and automated follow-up reminders.
AI Call Answering & SMS
24/7 AI call answering that books jobs while you sleep. Built-in call tracking, voicemail transcription, and two-way SMS.
Online Booking Portal
Branded booking page, customer self-scheduling, availability management, and automatic confirmations that cut admin time in half.
Revenue Analytics
Real-time revenue dashboard, technician performance scorecards, job profitability insights, and custom reports delivered to your inbox.
Meet VIO
Your 24/7 AI Dispatch That Never Sleeps
VIO is the AI layer woven into every part of FieldVio. It answers customer calls around the clock, dispatches the right technician, drafts invoices, and learns your business patterns to forecast demand and optimize scheduling.
24/7 AI Dispatch for Appliance Repair
Learns and improves on its own. Automatically.
Early Access
Be First in Line
We're onboarding appliance repair companies now. Register your company and get full platform access — free — before we launch publicly.
Full Access
Every feature, no limits
Free
No payment required
Shape the Product
Your feedback builds the roadmap
Register Your Appliance Repair Company
Fill out the form below and we'll set up your account within 24 hours.